Better than last month?

I try to read Seth Godin’s blog on a daily basis as I feel I learn a lot from him. His writing is to the point, his knowledge extraordinary and his delivery unquestionable.
I read his work because I want to improve. So, reading his blog yesterday I felt challenged to continue evolving and learning. Here [...]

Gordon Brown in the Dragons’ Den

This is a superb post on the “Real Business” website written by John Timpson
“It’s not as far-fetched as you think.”
The other night I found a recording of Dragons’ Den and soon saw Gordon Brown staggering up the stairs with Alistair Darling carrying a big book labelled Golden Rules. “Brown and Darling,” said Evan Davis, the [...]

Definitions of Colleague Service

Recently I came across an article titled ‘Definitions of Customer Service’ by the Institute of Customer Service. Here are some definitions:

Delighting the customer, satisfying all their needs and giving them something extra to remember you by
Making every customer feel [...]

The start of another business blog

I realise that there are plenty of business blogs in the internet world. But, as I sat at my desk, determined to start a blog, I thought of what interested me the most and it all revolves around business.
Now, my copywriting is not the best. I do not have the ability of Jeremy Clarkson or [...]